Terms and Conditions
„Fitness Time“ LLC
2. Refund conditions
The user has the right to submit a written application for termination of the subscription within 24 hours of accepting these terms and conditions, the cost of one visit (25 GEL) and the cost of the card (10 GEL) will be deducted from the refund amount. The refund is also made in the case of a health problem of the “user”, which must be confirmed by a medical document “Form No. IV - 100/A,” which must indicate the doctor’s prohibition of physical activity. The refund of the amount paid by the “client” will be made within 10 days of the request, at which time the cost of the visits actually carried out (one visit - 25 GEL) and the cost of the card (10 GEL) will be deducted from the refund amount for the “client”.
3. Subscription validity
The subscription becomes effective immediately upon purchase and is valid for the period specified by Fitness Time.
4. Using the club services
Fitness Time services can only be used with a card approved by the gym, or through the „Fitpass“ application.
5. Personal data
The user consents to Fitness Time processing the following data for the purpose of providing the service: name, surname, personal identification number, date of birth, phone number, email address and photo.
6. Video surveillance and communication
The fitness area (except for the changing rooms and wet areas) is under 24-hour video surveillance. Also, telephone or online communications may be recorded for quality and security purposes.
7. Season ticket ID
The subscription is individual. Its transfer or use by another person is not permitted. In case of transfer, Fitness Time has the right to cancel the card and unilaterally terminate this agreement without refunding the amount paid by the user.
8. Health and Responsibility
The user confirms that his health condition allows him to engage in physical activities. Fitness Time is not responsible for injuries caused by improper use of exercise equipment or simulators. The user is solely responsible for protecting his own health and safety.
9. Inventory maintenance
The user is obliged to take care of all the equipment of the hall and use it wisely. In case of damage to the equipment, the user is obliged to compensate for the damage caused.
10. Security of personal belongings
Fitness Time provides lockers for storing items, however, the club does not take responsibility for lost or damaged items. Items are not allowed to be left overnight — in such cases, the club has the right to remove the items and store them for no more than 7 days, after which they will be destroyed.
11. Group exercises and coaches
Participation in group training is only possible by prior registration according to the gym schedule. Training with a personal trainer is only allowed if the trainer is authorized by Fitness Time. Training for another person is not allowed without the gym prior consent.
12. Age restrictions
The services of the fitness space can be used by people aged 12 and over. Users aged 12-15 can work out in the gym only under the supervision of a coach and with the consent of a parent. The services of the group exercise space can be used by people aged 6 and over, in groups of the appropriate age category, by prior registration.
13. Changes and compliance with the rules
- The user must bring a change of sports (workout) clothes and shoes, and should not enter the gym with shoes worn outside (on the street);
- While in the gym, you should wear appropriate clothing, namely: sports pants, shorts, or leggings; sports T-shirt, jacket, or hoodie; closed-toe sports shoes or boots. While in the gym, you should not wear transparent and/or form-fitting clothing that does not adequately cover the body.
- Be polite while in the hall;
- Refrain from familiar behavior;
- Not to arrive at the hall in a state of alcohol, drugs or other types of intoxication;
- Do not use tobacco (not even e-cigarettes or IQOS) in the hall area;
- Do not bring any medications into the hall, except for personal use;
- Do not make commercial offers to persons in the hall;
- Follow personal hygiene standards;
- Handle sports equipment properly and return it to its place after use.
Fitness Time reserves the right to change or update the Terms of Service. The user is obliged to follow the club internal regulations, schedule and instructions of the employees.
14. Violation of the rules
- In case of violation of these rules, the coach/administrator has the right to give instructions to the user and demand the immediate cessation of the violation;
- If the user, despite the instructions, continues to violate the rule or repeatedly commits the same violation within 30 days, this will be considered a gross violation of the internal regulations, in which case, LLC Fitness Time has the right to unilaterally terminate the agreement with the client/cancel the client subscription, without refunding the amount paid by him.